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The Weekend Neos Kosmos : 25 February 2017
DIGITAL.NEOSKOSMOS.COM THE WEEKEND NEOS KOSMOS | SATURDAY 25 FEBRUARY 2017 5 NEWS The best IGA in the world belongs to a Greek migrant from Ikaria ‘Customers come first and everyone is welcome!’ THEODORA MAIOS Adelaide's 82-year-old Greek migrant Nick Chapley has certainly set a high benchmark on supermarkets worldwide. His family-owned Frewville Foodland in South Australia won the International Retailer of the Year excellence award for the second consecutive year at the global Independent Grocers Alliance (IGA) conference held in Las Vegas, as part of the 2017 IGA Global awards. "We feel honoured that the passion for what we do within our family business has been internationally recognised and awarded for a second year in a row," said Mr Chapley, who credited the success of Frewville to the entire team of staff and network of suppliers and producers who all collectively contribute to the supermarket's success. Founded in 1962 and operating in more than 30 countries, IGA judged all entries on their wide range of products, innovation, customer service, employee development, leadership opportunities and community involvement. The IGA 2017 International Retailer of the Year Awards honoured the IGA retailers who, based on IGA's globally applied standards, have achieved exemplary excellence in retailing and advancement of the IGA brand. Owned and operated by Mr Nick and son Spero Chapley for more than 27 years, Frewville tied with Taylor Road IGA in Western Australia to claim the title. "The commitment these IGA International Retailers of the Year have made to their customers, their community, their associates and the IGA Alliance is an inspiration to us all," IGA CEO Mark Batenic said in his statement. "We couldn't have asked for a better group of retailers to lead the way in the coming year as IGA works to advance both our shopper experience and our brand as a whole." Purchased by the family group in October 1989, the 3,100m2 Frewville site em- ploys around 300 staff and has quadrupled its sales under CRG's 'Adelaide's Finest' branding and transformation in the last few years. "Our staff is our most important asset and our relationship with them is based purely on respect and honesty; therefore, it is refreshing and motivating to see that everyone who works here loves what they do as much as we do," says Chapley. Frewville Foodland IGA is described as Australia's first certified organic supermarket, with one of the largest ranges of fresh produce in South Australia, and it also includes prepared foods, a meat servery, bakery, cheese bar, readilyavailable fresh seafood, a health-and-wellness section and live music instore, including a piano and guitar, showcasing local talent. Apart from the supermarket, the Frewville store launched a fresh flower bar just before Christmas, holds 'in-house' events where people can sit at a table and enjoy fresh food prepared by experts and now serves freshly-cooked meals and high-quality coffee at Mr Nick's Kitchen & Coffee Bar. "It was a very proud moment for a South Australian familyowned business to be recognised internationally, but this award is really our customers' award because for us, we are just doing our job," said 45-year-old Spero Chapley, director of the family business holding company, Commercial Retail Group (CRG). "To my father, this award represents so much. It's the result of 60 years of hard work and long hours, day and night." Premier of South Australia Jay Weatherill also took to social media to congratulate the Chapley family for its achievement. "A big congratulations to Foodland Frewville on being named Australia's best IGA store for the second year in a row. Fantastic to see a South Australian family-owned business receiving accolades on the national and world stage," he wrote. For visionary Spero and determined Mr Nick, there is no real secret to success but an internal discipline to lead by example and give their much valued employees and customers what they need and want. "Our vision is to be more than just a supermarket. "We want everyone to come in and enjoy their experience in a pleasant, personable and friendly environment with people smiling and no self- Taxithi nominated for two Green Room Awards Ahead of its return to the stage, the critically-acclaimed three-woman play has been recognised for Best Ensemble and Direction ANASTASIA TSIRTSAKIS Following on from two successful sell-out seasons of Helen Yotis Patterson's Taxithi – An Australian Odyssey, the play has been honoured with two nominations by the Green Room Awards Association. Falling under the Independent Theatre category, performers Yotis Patterson, Maria Mercedes and Artemis Ioannides are in the running for the title of Best Ensemble and Petra Kalive for Best Direction. Speaking to Neos Kosmos, Ioannides said she was thankful for the opportunity to be part of such a poignant production as a performer, which proved to be a particularly "special experience" being the daughter of immigrants and an immigrant herself. "I feel very fortunate to have been granted the privilege to be a body and voice for those resilient women who over the years silently wove their longing for home into Australia's DNA. The response of the audience, made up of Australians from all cultural backgrounds, was overwhelming and completely humbling," Ioannides said. "Helen, Maria, myself and the whole Taxithi team really treat this show as a very honest offering to our audience. The Green Room nominations are a heart-warming confirmation that the theatre community is as moved by this work as we are." The nominations couldn't have come at a better time, with Taxithi scheduled to return to the stage for two more shows on 7 and 8 April 7 at the Whitehorse Centre. The stage show, written by Yotis Patterson, has become a platform for the untold stories of women who migrated from Greece to Australia in the 1950s and ‘60s. Filled with their touching memories and the passionate music of their homeland, the stories reveal the strength of the women who made new lives and created a lasting impression on their new surrounds. The Greek Room Awards, now in their 34th year, are a chance to recognise excellence and innovation across a range of professional productions presented on the Melbourne stage in 2016, with a total of 66 awards set to be presented at the Awards Ceremony at Melbourne's Comedy Theatre on March 27. Neos Kosmos wishes the Tax- ithi team the best of luck! Tickets to the 34th Green Room Awards now available via ticketmaster.com.au. For more information, visit greenroom.org.au serve checkouts in sight," says Spero, who hopes to be in a position to offer more jobs for young South Australians over the next couple years. "We have made a business pledge and a public pledge and it's important to say we won't put in self-service checkouts. It devalues service and erodes employment opportunities and we are always looking to create jobs and we do that by creating opportunities in our stores." Always conscious about not letting the community down or leaving young people behind, the successful businessman admits that philanthropy to him doesn't come from a sense of obligation but rather a sense of pleasure. "In our family we always say that one should never forget where they came from, thus we are happy when the wealth and opportunities are spread across the whole community," says Chapley. "It is a privilege to service our communities as it allows us to be a real advocate for local brands, producers and suppliers and ensure they continue to have a strong presence on the shelves across the state. We create civic precincts where everything we do has a positive and lasting effect on our community's wellbeing and economy. "Of course everybody is welcome." L-R: Maria Mercedes, Helen Yotis Patterson, and Artemis Ioannides in Taxithi.
18 February 2017
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